Terms of Service

These Terms of Service ("Terms") govern your use of ThoughtFire Studio's software services, applications, and platforms. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our services, you confirm that you:

• Are at least 18 years old or have parental consent
• Have the legal capacity to enter into these Terms
• Will comply with all applicable laws and regulations
• Accept responsibility for your use of our services

2. Description of Services

ThoughtFire Studio provides:

• AI-Powered Software Applications: Custom and packaged software solutions
• Voice Agents and Automation: AI-driven communication and workflow tools
• Data Processing Services: Analysis and processing of images, videos, and text
• Micro SaaS Platforms: Software-as-a-Service applications for business needs
• API and Integration Services: Technical infrastructure and connectivity

3. User Accounts and Registration

Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms or applicable laws
• Engage in fraudulent or harmful activities
• Fail to pay required fees
• Pose security risks to our services

4. Acceptable Use Policy

5. Data and Content

Your Content

You retain ownership of content you submit to our services. By using our services, you:

• Grant us a license to process and store your content
• Ensure you have rights to the content you submit
• Accept responsibility for the content you provide
• Understand that AI processing may modify or analyze your content

Data Processing

Our services may process various types of data:

• Images and Videos: For AI analysis, enhancement, and feature extraction
• Audio Data: For voice recognition, transcription, and AI voice agents
• Text and Documents: For natural language processing and automation
• Business Data: For analytics, reporting, and workflow optimization

Data Security

We implement industry-standard security measures, but you acknowledge that:

• No system is completely secure
• You should not submit highly sensitive information
• We may need to access data to provide support
• Data may be processed by third-party AI services

6. Intellectual Property

Our Rights

ThoughtFire Studio retains all rights to:

• Our software, platforms, and technology
• Trade secrets and proprietary information
• AI models and algorithms we develop
• Brand names, logos, and trademarks

Your Rights

You retain rights to:

• Content you create and submit
• Business data and proprietary information
• Customizations you develop (subject to our license terms)

7. Payment Terms

Fees and Billing

Some services require payment. You agree to:

• Pay all fees in advance or as billed
• Provide accurate billing information
• Accept responsibility for all charges
• Pay applicable taxes and fees

Refunds and Cancellation

Our refund policy varies by service:

• Custom development: As specified in individual agreements
• SaaS subscriptions: Pro-rated refunds for unused periods
• One-time services: No refunds unless specified
• Cancellation: 30 days notice for recurring services

8. Service Availability

We are not liable for:

• Temporary service interruptions
• Data loss during maintenance
• Performance issues due to high usage
• Third-party service disruptions

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to amounts paid for services
• We are not liable for indirect, incidental, or consequential damages
• We disclaim warranties not expressly stated
• You use our services at your own risk

10. Indemnification

You agree to indemnify and hold harmless ThoughtFire Studio from:

• Claims arising from your use of our services
• Violations of these Terms or applicable laws
• Content you submit or process
• Third-party claims related to your use

11. Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Third-Party Services

Our services may integrate with or depend on third-party services. We are not responsible for:

• Third-party service availability or performance
• Data practices of third-party providers
• Security of third-party systems
• Compliance with third-party terms

13. Termination

By You

You may terminate your use of our services at any time by:

• Discontinuing use of our services
• Canceling subscriptions or accounts
• Providing written notice of termination

By Us

We may terminate or suspend services for:

• Violation of these Terms
• Non-payment of fees
• Security concerns
• Business reasons (with notice)

14. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where ThoughtFire Studio operates. Disputes will be resolved through:

• Good faith negotiation
• Mediation if required
• Arbitration or court proceedings as necessary

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Providing advance notice for significant changes

16. Contact Information

For questions about these Terms, please contact us:

• Email: legal@thoughtfire.studio
• Website: thoughtfire.studio
• Address: [Your Business Address]