Privacy Policy

At ThoughtFire Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including our software applications, AI tools, and web services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Business information and company details
• Account credentials and preferences
• Communication records and support requests

Usage Data

We automatically collect certain information about your use of our services:

• IP addresses and device information
• Usage patterns and feature interactions
• Error logs and performance metrics
• Browser type and operating system

Content and Media

Our services may process various types of content, including:

• Images and Videos: For AI analysis, processing, and enhancement
• Audio Data: For voice recognition and AI voice agents
• Text Data: For natural language processing and automation
• Business Data: For workflow automation and analytics

How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our software services
• Processing and analyzing your content using AI technologies
• Personalizing your experience and recommendations
• Communicating with you about our services
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Processing and AI

When you use our AI-powered services:

• Your content may be processed by machine learning models
• We may use third-party AI services for enhanced functionality
• Processing results are used to improve our services
• We implement appropriate safeguards for sensitive data

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• AI Partners: With AI service providers for processing and analysis
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and cloud infrastructure

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Your Rights

Depending on your location, you may have the following rights:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to certain processing activities
• Data portability
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

Third-Party Services

Our services may integrate with third-party services, including:

• Cloud computing and storage providers
• AI and machine learning platforms
• Analytics and monitoring services
• Payment processors and business tools

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@thoughtfire.studio
• Website: thoughtfire.studio